Privacy Policy

Please note that the Privacy Policy was last revised on September 11, 2024

GeneralAt Physalis Media LLC, we care about your personal information, so we have prepared this Privacy Policy to explain how we collect, use, and share it. This Privacy Policy applies to Physalis Media LLC websites, mobile apps, and related services (“Service”). By using the Service, you agree with Physalis Media LLC’s collection, use, and sharing of your personal information in accordance with the terms of this Privacy Policy.Please note that Physalis Media LLC is constantly testing and improving our product features. Any features discussed in this Privacy Policy may not be available to all users or in all jurisdictions.Information We CollectWhen you use the Service, Physalis Media LLC may collect the following personal information about you.
  • Account Registration

    To register for an account, you may provide us with your age and email address. In some countries, you may also provide us with your phone number.

    You may also register for an account using certain social logins, such as Google and Facebook. If you register using a social login, Physalis Media LLC may receive information about you from your social login provider, including your email address and contacts.

    Activity Data & IP AddressesWhen you use the Service, we may generate data about your use of the Service, which may include your browser and device data, log data, and IP address. We will also generate data regarding your engagement in educational activities on the Service.We may recommend other  users for you to follow, and for other users to follow you, based on a shared IP address, such as other users on the same WiFi network. We may also use your IP address to display a location on your profile, which you may disable at any time. We will retain your IP address for no more than thirty (30) days, unless exceptional circumstances require longer retention.CookiesWhen you access the  website, we store certain data from your browser using cookies. A cookie is a piece of data stored on the user’s computer tied to data about the user. We use session ID cookies to confirm that users are logged in. If you do not want your data to be collected by cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. However, cookies may be necessary to provide you with certain features available on the website (e.g., customized information).Google AnalyticsWe use Google Analytics, which is a web analytics tool that helps us understand how users engage with our website. Like many services, Google Analytics uses first-party cookies to track user interactions, as in our case, where they are used to collect information about how users use our site. This information is used to compile reports and to help us improve our site. These reports disclose website trends without identifying individual visitors. You can opt out of Google Analytics by installing Google’s browser add-on available here.How We Process Your InformationPhysalis Media LLC may process your personal information according to the following legal bases: to provide products or services you request, to promote Physalis Media LLC’s legitimate interests, to comply with legal obligations, and with your consent. In particular, Physalis Media LLC may process and share your personal information in the following ways:Providing and improving the Service
  • Physalis Media LLC will process your personal information to provide and improve the Service.

    Physalis Media LLC may share personal information with third parties that help us provide or improve the Service, including hosting providers such as Amazon Web Services, search engine providers such as Google, analytics providers such as Crashlytics, support providers such as ZenDesk, and payment processors such as Stripe. Physalis Media LLC may also share your information with third-party vendors that support product features such as AI, speech recognition, and content moderation.

    If you redeem a promotion code to gain a Physalis Media LLC subscription, we may share data regarding your usage of Physalis Media LLC with the organization that provided the promotion code to you.

    Communicating with youPhysalis Media LLC will use the email address or phone number you provide to send you the following types of messages:
  • Essential messages to support the operation of the Service.
  • Messages to support the Physalis Media LLC teaching methodology and reinforce your learning, such as learning tips, reminders to practice, and progress reports.
  • Announcements regarding changes to the Service or products.
  • Announcements of new products, services, offers, or research opportunities.Complying with law and preventing harmful activitiesPhysalis Media LLC may process and share personal information if necessary to comply with legal requests, such as subpoenas or court orders. Physalis Media LLC may share personal information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity, to assist law enforcement, or to prevent imminent harm. This may include sharing information with other companies, lawyers, agents, or government agencies.Personalized advertisingPhysalis Media LLC may process and share your personal information for the purpose of providing you with personalized advertising. To provide personalized advertising, we work with a variety of third-party advertising networks, marketing analytics service providers, and website analysis firms, such as Google, Facebook, Oath, and Unity. These third-party advertising service providers collect and use personal information about your visits to and use of the Service, as well as other websites, in order to serve you with advertisements and content tailored to meet your preferences and likely interests, and better understand ad effectiveness. Aggregate demographic and interest data will also be used for market research purposes.
  • Please note that opting out of personalized advertising does not prevent the display of all advertisements to you. Certain Physalis Media LLC subscriptions may offer an ad-free experience.Anonymous information
  • Physalis Media LLC may process aggregated, de-identified, or otherwise anonymous or anonymized information for any purpose. Such information is not considered personal information.Your Data Subject RightsYou also have the following rights in relation to the personal information we hold about you, in addition to any other rights required by applicable law:
  • Know what personal information we have collected about you.
  • Access a copy of the personal information that we hold about you.
  • Know what personal information about you we have shared with third parties.
  • Opt out of the sharing of your personal information with third parties.
  • Object to our processing of your personal information.
  • Request that we limit our use of your sensitive personal information to what is necessary to perform the services you requested.
  • Not be discriminated against for exercising your data subject rights.
  • Request that we delete any personal information we have collected from you.
  • Request that we correct any inaccurate personal information about you.
  • Export the personal information you have provided to Physalis Media LLC in a format that can be transferred electronically to a third party.
  • Withdraw any consent you previously gave us to process your personal information.
  • Delete your Physalis Media LLC account by following the instructions in the Service.To make a privacy-related request, please send an email to physalismedia at gmail. Please note that these rights are not absolute and Physalis Media LLC may refuse requests to exercise data subject rights if there is a legitimate reason, such as if we cannot authenticate your identity, if the request could violate the rights of a third party or applicable law, or if the request could interfere with a Physalis Media LLC service or prevent us from delivering a service you requested.
    Data RetentionPhysalis Media LLC may retain your personal information until your account is deleted. However, Physalis Media LLC may retain certain information longer if necessary to provide our Service, defend our legitimate interests or those of third parties, comply with legal requirements, resolve or defend ourselves in disputes, investigate misuse or disruption of the Service, or perform agreements. We may also retain anonymous data indefinitely.Do Not TrackThe Service is not designed to respond to “do not track” signals sent by some browsers.Links to Third-Party WebsitesThe Service may contain links to other websites. Physalis Media LLC is not responsible for the content or privacy practices of other websites, including any personal or financial information collected by third-party payment processors. We encourage users to be aware of the privacy policies of other websites they visit. This Privacy Policy applies only to information collected by Physalis Media LLC. Any time you click on a link (including advertising banners) or submit your personal information to a third-party website, you will be subject to that third party’s privacy policies.Privacy Policy UpdatesWe may update our Privacy Policy to reflect changes to our information practices. If we do this and the changes are material, we will post a notice that we have made changes to this Privacy Policy on the Website for at least seven (7) days before the changes are made, and we will indicate the date these terms were last revised at the bottom of the Privacy Policy. Any revisions to this Privacy Policy will become effective at the end of that seven (7) day period.Data TransferPhysalis Media LLC is based in the United States and processes data in the United States, which may not provide equivalent levels of data protection as your home jurisdiction. Physalis Media LLC may transfer the data of users outside the United States to the United States.Supplemental Terms in Certain JurisdictionsIn some jurisdictions, the Service may be subject to supplemental privacy policies or local laws. For users in those jurisdictions, the applicable supplemental privacy policies and local laws will take precedence over this Privacy Policy to the extent they conflict.